Greenbaum’s Quilted Forest is committed to total customer
satisfaction. If for any reason you have a problem with
your purchase please contact us within 30 days of receipt
of shipment at our toll free line 1-877-700-2233 to
discuss your concern. If the decision is to return your
purchase you will be given a Return Authorization, and
upon receipt of the merchandise with your proof of
purchase a credit will be given to your charge card
account. If you do not have a proof of purchase you will
receive an inshop or online credit. If the return is due
to defective merchandise or shipping error Greenbaum’s
Quilted Forest will refund the return shipping costs.
Please ship returns to:
Greenbaum’s Quilted Forest
Oregon does not have a sales tax. The customer assumes
the responsibility for paying any duties or sales taxes
for the location that the merchandise is delivered.
Greenbaum’s Quilted Forest is committed to take all
necessary steps to ensure the privacy of your account. The
information that you provide when placing an order or
joining our email club is for the exclusive use of
Greenbaum’s Quilted forest. This information is not
available for any other business or organization.
Protecting your privacy is the highest concern of
Greenbaum’s Quilted Forest.
Our customers’ security is maintained by using secure
socket layer (SSL) technology – administered via the Quiltropolis
store infrastructure. Quiltropolis administers many online
stores and as such encrypts all personal information, such
as credit card data. SSL technology and encryption
protects communications and prevents anyone from accessing
data during the transfer process. These are internet
security methods and technologies are also proven by use
in many other e-commerce websites. To ensure your security
we recommend using up to date browsers, such as Microsoft
Internet Explorer or Mozilla Firefox. When you enter the
secured area during the order process you will see a small
closed lock at the bottom right of your browser screen. In
addition to SSL, we use the secure and dependable
AuthorizeNet processing agent to process all credit card
Greenbaum’s Quilted Forest accepts MasterCard, Discover,
VISA, American Express, and money orders. We are sorry but
we do not accept personal checks.
For your convenience you can purchase by phone by calling
us at 1-877-700-2233.
Our goal is to process orders within 24 hours after
receipt of that order. If we do not have a product in
stock our policy is to contact you immediately and discuss
the available options. If a product is on back order we
will ship it separately. If we are notified by a supplier
that the product ordered is no longer available, we
reserve the right to cancel that order.
Free Shipping on Books,
Patterns and Fabric!
(Unless Otherwise Noted)
All books, patterns and fabric ship free.
Some notions can be shipped for an additional
charge, as noted. All domestic (continental)
in-stock orders will be shipped by USPS and should
arrive in 7-10 business days. We are unable
to ship outside the continental U.S. at this time.